Obviously there are many alternatives of where to book your apartment. We, however offer you the possibility to make a difference in your travel. We support honest and sustainable travel. Not only we assure you will have a nice time. We also take care that the local community, people like yourself who live and work in their city/village will benefit from your visit. Giving it a positive impact.
As we work with a large range of apartments and owners (property managers), we have several cancellation policies.
Strict : Less than 30 days = no refund
Standard : Less than 30 days = 50% refund // less than 7 days = no refund
Flexible : Less than 7 days = no refund
Non-refundable: After 24 hours of booking = 100% non-refundable
You will always find the policy in the apartment description. Should you have any doubt about this, let us know by contacting previous to the booking please.
Check-in time is always after 3 pm. Sometimes your apartment is ready before that but this can not be guaranteed. Check-out time is always before 11 am. Whereas mostly we want to be flexible it is not always possible as other guests may arrive or maintenance and cleaning needs to be done at the apartments.
As in all things you rent there is a security deposit required yes. This, however, is in most cases a pre block on the creditcard you provide.
Absolutely! Your data is 100% safe and will not be shared with anyone outside our organizational structure. Check our privacy policy in case of doubt.
We are always available for emergencies and all apartments have their own guides in the apartment with usefull information and phonenumbers.
We always apply the cancellation policy as standard and therefore return your funds accordingly.
Yes, all of our properties come with freshly cleaned linens and towels upon your arrival.